IMPORTANT CANOPY TOUR ANNOUNCEMENT
The major storm that came through our area on June 3rd caused substantial damage to our canopy tour course. The course will require redesign & construction in order to reopen. Due to the extent of the damage, we will sadly be unable to reopen in 2020. Please check back for updates for the future. We will truly miss zipping through the treetops with everyone this summer.
Easy Rider on Wednesday and Thursday Only (30 minutes – 1 hour only available to groups of 20 or more participants)
This quick tour is a very scaled down version of the full tour. This tour is suitable for Camps and Schools. The difference between this tour and the full tour is that you get three zips instead of seven and one bridge instead of four. Be advised that this tour is available only to groups of 20 or more participants. Groups of more than 20 may be split into smaller groups.
A Word About Safety…
From the time you begin your adventure till you’re back on the ground, your safety is our first priority. Our course was built to exceed ACCT/ASTM standards in challenge course construction. All of our zipline cables and bridge belays are composed of 1/2” galvanized cable with a breaking strength of 24,000 pounds.
Our tree conscious platforms are constructed of fiberglass and steel and are the strongest in the industry. Our exclusive patented braking system was created here at SpringMountain and provides the safest most exhilarating experience possible. Every customer is given a professional harness, steel carabiners, a helmet and double safety lanyards. These are just some examples of how our Canopy Tour surpasses all others in quality and safety. Although many other courses have tried to duplicate our unique obstacles and ziplines, none have come close.
- Reservations are absolutely required for all Canopy Tours.
- Weekend Canopy Tours fill up far in advance so book early!
- Canopy Tours do not go out if the temperature is below freezing or in a consistent rain. If we have to cancel, WE WILL CALL YOU. If we do not call, the tour is on!
To make individual or group reservations contact us at 610-287-7900 ext. 100 or e-mail us at: firstname.lastname@example.org. If you have a certain date in mind and limited flexibility you should book early. A credit card is required to hold your reservation.
HOURS OF OPERATION
Canopy Tours run from April thru November but do not go out if the temperature is below freezing or in consistent rain. Canopy Tours range from 1-4 hours long with multiple tours running at the same time. The last tour goes out early enough to complete by dusk. Tours leave at scheduled time – please call for daily schedule (changes with season). The Geo Challenge is 2 hours long and there are two sessions: 10:00 – 12:00 and 1:00 – 3:00.
Payment is to be made in full to reserve your time slot. To ensure a quality experience, tours are offered by reservation. When you book a tour, we schedule guides and other support staff to be available to make your adventure one you’ll remember. If you fail to meet your appointment, we still incur all the same expenses and may have turned others away. Therefore, those guests who fail to show for a reservation, change their numbers, or cancel without a minimum of 72 hours notice will be charged the full tour price times the number of participants the reservation was originally made for. Additional participants, without a reservation, who arrive with the scheduled group may not be able to participate if space is not available.
LARGE GROUPS, SCHOOLS AND CAMPS CANCELLATION POLICY
Groups of 20 or more must pay a $500 non-refundable deposit to reserve their space. $500.00 deposits are fully refundable if the tour is cancelled 14 days prior to trip date. All deposits are refunded if trip is cancelled due to unsafe weather conditions. If tour is canceled less than 14 days prior to trip date, you must reschedule your date to avoid being charged the full amount due for all participants. The balance of your group payment will be due upon arrival at Spring Mountain on the date of your group outing. Final payment may be made using: Cash – Corporate Check – VISA or MasterCard – American Express.
BAD WEATHER POLICY
We will not run tours in storms, high winds, or thunder and lightening. It is important to remember that foul weather in your area does not necessarily mean foul weather here at Spring Mountain. Please call first if you have concerns about the weather. We will call only if we are certain your tour will not run. In some cases, tours may be postponed to allow for weather systems to pass. A summer storm can make for some of the most beautiful conditions and opportunities to see wildlife that may not have been out during the heat of the day. So as not to risk depriving you of the best tour of the week, we are likely to wait and see!
Canopy Tours do not go out if the temperature is below freezing or in a consistent rain.
Tipping your guides is customary. The amount is up to you. Typical gratuities range between 10 and 20 percent of your total tour price. Groups of 12 or more will be charged an automatic 10% gratuity.
WHAT TO WEAR AND BRING
All guests are provided with and required to wear a harness and a helmet. Guests are permitted to use their own harness/helmet so long as it is less than 3 years old, is UIAA/ASTM certified and passes our inspection. Guests with long hair must securely tie it back to prevent interference with equipment. Guests should wear comfortable clothes and closed-toed shoes. NO FLIP-FLOPS OR SLIDE ON SHOES! Shorts are permitted but not recommended. Some of our rope challenges and bridges require guests to climb/crawl on rope. Activities such as these are performed much more comfortably in pants. Please check the weather before coming and dress appropriately. Please remove all jewelry prior to the tour. Jewelry and personal possessions should be stored in your vehicle or left at home. We cannot be responsible for personal property lost, damaged, or stolen during the tour. Simple consumer level digital and film still cameras with secure retaining straps are permitted on the tour. Professional photographic equipment and/or video recording devices of any kind are not permitted anywhere on the property without prior written permission. Be advised that guests will need both hands free to experience the tour. What you bring you also must carry. Food and drinks are allowed but must be carried by the guest in their own backpack for the duration of the tour. No Glass and No Alcohol will be permitted. Guests suspected of being intoxicated will be turned away with no refund.
Canopy Tour Restrictions: The tour is designed for participants of good to moderate health; within a strictly enforced weight range from 70 to 250 pounds and who are able to climb stairs unassisted. Guests who have thighs/quads exceeding 26″ in circumfrence will not fit into our harnesses and thus will not be able to participate. Pregnant women, people with heart, leg, or back problems, or other serious illness are advised not to do the canopy tour. Children, ages 10 to 14, are welcome when accompanied by a parent or legal guardian. Children 10 to 14 will be permitted to participate with a friend’s parent or legal guardian or organized group provided their own parent or guardian sends a signed release of liability. Teens 15 to 17 may come alone provided they have a parent or guardian signed release of liability. Although parents are permitted to walk and watch beneath the tour, this is not recommended as it takes away from the tour experience for those on the tour. Parents who wish to photgraph their children or are concerned about their being alone are encouraged to participate rather than walk beneath them. (Download release form here)
Exceptions to any restrictions are at the discretion of the management.